Privacy Policy

Last Updated: October 2026

PawLuxe Outfitters™ ("we", "us", or "our") operates the website pawsoutfitter.com. We are deeply committed to protecting your privacy and ensuring transparency in how your personal data is collected, used, and safeguarded under the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and relevant United States federal and state privacy statutes.

1. Information We Collect

When you browse or purchase from our store, we collect certain personal information necessary to fulfill your orders and enhance your shopping experience:

• Order & Contact Information: Name, billing address, shipping address, email address, and telephone number.
• Payment Details: Encrypted credit/debit card details processed directly by certified Level 1 PCI-DSS compliant payment gateways (Shopify Payments, PayPal, Apple Pay). We never store or view your full credit card numbers.
• Device & Usage Data: IP address, browser type, operating system, pages viewed, time spent, and cookies to ensure smooth site navigation and cart functionality.

2. How We Use Your Information

• To process, pack, and fulfill your orders, including sending order confirmations, tracking numbers, and delivery updates.
• To provide timely 24/7 customer service and handle returns, replacements, or sizing inquiries.
• To protect against fraudulent transactions and unauthorized account access.
• With your explicit consent, to send personalized promotional offers, discounts, and pet care newsletters (you may opt out at any time with one click).

3. We Never Sell Your Personal Information

PawLuxe Outfitters does NOT sell, rent, or trade your personal information to third-party data brokers or marketing companies under any circumstances. We only share necessary order fulfillment data with vetted logistics partners (USPS, FedEx) and secure payment processors.

4. Your Privacy Rights (CCPA & GDPR)

Depending on your jurisdiction, you have the right to request access to the personal data we hold about you, request corrections or updates, or request complete deletion of your data. To exercise any of these rights, please email our Data Privacy Officer at privacy@pawsoutfitter.com or support@pawsoutfitter.com.

5. Contact Us Regarding Privacy